Lack of trust in duty of care


A new duty of care survey found that 41 per cent of UK business travellers who had been near a major event whilst travelling had not been contacted by their company.

Concur, an employee spend management and business travel company, said that the number is ‘shockingly high’ considering companies’ duty of care obligations to their overseas employees. It also found that, of those who had been contacted by their company, 37 per cent of business travellers found the advice given as unnecessary or only mildly helpful.

There also seems to be a lack of confidence in companies, according to Concur’s findings, with under half of those interviewed believing that their company would actually be able to help in an emergency situation.

Chris Baker, MD of Concur, stated: “What these results demonstrate is that UK organisations are not taking this seriously and are skirting on the edge of the law. Even where companies do have the right processes in place, employees are still nervous about the assistance they receive. Data, insights and due process are clearly lacking.”